Reiyn Media Privacy Policy
Effective Date: November 5, 2024
Last Updated: January 2026
Reiyn Media (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website (reiynmedia.com) or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Business details
Payment information (processed securely via Stripe)
In connection with automation, messaging, and reputation management services, we may also process:
Customer contact information provided by our clients (e.g., customer names, phone numbers, email addresses)
Communication metadata (message delivery status, timestamps, opt-out status)
Review interaction data (request sent, link clicked, review submitted)
We also collect non-personal data such as browser type, IP address, and site usage analytics.
2. How We Use Your Information
We use information to:
Deliver AI automation, messaging, review automation, and reputation management services
Send transactional and service-related communications
Book consultations or calls
Process payments and subscriptions
Monitor system performance and improve service reliability
Comply with legal, regulatory, and carrier requirements
When processing customer data on behalf of our clients, Reiyn Media acts as a service provider / data processor, and such data is used solely to deliver contracted services.
3. SMS, Email & Automated Communications
Some services involve automated SMS, email, or voice communications sent on behalf of our clients. Clients are responsible for obtaining all required consents from their customers prior to providing contact data to Reiyn Media.
Reiyn Media does not independently market to end-customers of our clients and does not sell or reuse end-customer contact data for unrelated purposes.
4. Third-Party Platforms & Service Providers
We may share information with trusted third-party providers necessary to deliver our services, including:
Payment processors (e.g., Stripe)
CRM and automation platforms (e.g., GoHighLevel and related integrations)
Messaging and telephony providers
Review and listing platforms (e.g., Google Business Profile)
Analytics and infrastructure providers
These providers are permitted to use information only as necessary to perform services on our behalf.
5. Dedicated Infrastructure
Certain services may use Reiyn Media-provisioned phone numbers, email addresses, domains, or automation systems. Data transmitted through these systems is processed solely for service delivery and is protected using commercially reasonable safeguards.
6. Data Retention
We retain personal data only as long as necessary to:
Provide services
Meet legal and compliance obligations
Resolve disputes
Enforce agreements
Client and end-customer data may be deleted or anonymized after service termination, subject to legal and operational requirements.
7. Cookies and Tracking
Our website may use cookies and third-party tools (e.g., analytics or retargeting) to personalize content and monitor performance.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting:
End-customers of our clients should direct privacy requests to the business that originally collected their information.
9. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
For privacy-related questions, contact: